Privacy Policy

1. Information We Collect

At Beaulieu French Corner, we collect several types of information to provide and improve our French language learning services for children:

Personal Information

• Parent/Guardian Details: Full name, email address, phone number
• Child's Information: Name, age, learning preferences
• Account Information: Username, password, profile preferences
• Payment Details: Billing information for course enrollments (processed securely through our payment partners)
• Learning Preferences: Language goals, course interests, communication preferences

Technical & Usage Information

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent, features used
• Learning Progress: Course completion, quiz scores, interaction patterns
• Cookies & Analytics: Data collected through cookies and similar technologies

2. How We Use Your Information

We use your information to provide and improve our French language learning services for children:

• Service Delivery: To create and manage accounts, provide course access, and process payments
• Personalization: To tailor course recommendations and learning experiences to each child's needs
• Communication: To send course updates, educational content, and important service announcements to parents
• Improvement: To analyze usage patterns and enhance our teaching methods and platform
• Security: To protect against fraud, unauthorized access, and ensure platform integrity
• Legal Compliance: To meet regulatory requirements and educational standards

3. Data Sharing & Disclosure

We respect your privacy and do not sell your personal information to third parties. We may share data with:

• Educational Partners: Teachers and tutors involved in your child's language learning journey
• Service Providers: Trusted companies that help us operate our platform (payment processors, hosting services, email providers)
• Analytics Services: Tools like Google Analytics to understand how users interact with our platform
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with mergers, acquisitions, or sale of business assets

All third-party partners are contractually obligated to protect your data and use it only for the services we request.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance the learning experience:

Essential Cookies

• Session management and user authentication
• Security and fraud prevention
• Load balancing and site performance

Functional Cookies

• Remembering language preferences and settings
• Tracking course progress and learning history
• Personalizing dashboard and course recommendations

Analytics Cookies

• Understanding how users navigate and use our platform
• Identifying areas for improvement in our courses
• Measuring the effectiveness of our teaching methods

You can control cookies through your browser settings. However, disabling essential cookies may affect platform functionality.

5. Data Security

We implement comprehensive security measures to protect your information:

• Encryption: SSL/TLS encryption for all data transmissions
• Secure Storage: Industry-standard security for data at rest
• Access Controls: Strict role-based access to personal data
• Regular Audits: Security assessments and vulnerability testing
• Employee Training: Privacy and security awareness for all team members
• Incident Response: Procedures for quickly addressing any security issues

6. Your Rights & Choices

You have control over your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Restriction: Limit how we use your data
• Portability: Receive your data in a machine-readable format
• Objection: Object to certain data processing activities
• Withdraw Consent: Revoke consent where processing is based on consent

To exercise these rights, contact us at privacy@beaulieufrenchcorner.com.

7. Data Retention

We retain your information only as long as necessary for legitimate business purposes:

• Active Accounts: While your account is active and for a reasonable period thereafter
• Learning Records: Course progress and completion data may be retained for educational history
• Legal Requirements: As required by law, tax, or regulatory obligations
• Business Operations: To support business operations and improve services

We regularly review our data retention practices and delete unnecessary information.

8. International Data Transfers

As a global online French language school, your data may be processed outside your country of residence. We ensure appropriate safeguards are in place for international data transfers, including:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions where applicable
• Binding corporate rules for intra-organization transfers

9. Children's Privacy

Our services are designed for children's education with parental supervision:

• We do not knowingly collect data from children under 13 without parental consent
• For students under 18, we require parental supervision and consent
• Parents can request to review, update, or delete their child's information
• We provide family accounts and parental controls for child safety

10. Third-Party Services

We work with trusted partners to deliver our services:

Educational Tools

• Learning management systems
• Video conferencing for live classes (Google Meet)
• Interactive exercise platforms

Business Operations

• Payment processors (Stripe, PayPal)
• Email and communication services
• Customer support platforms

Analytics & Marketing

• Google Analytics for website insights
• Social media platforms for community engagement

All partners are carefully vetted for privacy and security compliance.

11. Policy Updates

We may update this policy to reflect changes in our practices or legal requirements:

• Significant changes will be notified via email or platform announcements
• Continued use of our services after updates constitutes acceptance
• We encourage periodic review of this policy
• Previous versions are archived and available upon request

12. Contact Us

We welcome your questions and feedback about our privacy practices:

For general inquiries, please use our main contact form or email beaulieufrenchcornerkids@gmail.com.